Hardware Questions
If you would like to troubleshoot a hardware issue,
please select the hardware troubleshooter above.
Some examples of hardware issues:
- Battery discharges quickly or will not charge
- Touchscreen will not respond properly
- Handheld will not turn on / 'Wake up' problem
- Handheld loses data
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Software Questions
If you would like to troubleshoot a software issue,
please select the Knowledge Library icon above.
Some examples of software issues:
- Fatal Exceptions on your device
- HotSync issues
- Installation problems
- Bluetooth/WiFi connectivity
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